By Dan Bechtold, Editor
The importance of communication, friendliness and teamwork are only surpassed by accountability in both personal and professional growth says Gina Kuck, Brookings, the speaker at a seminar in Winner on May 30.
The free seminar was sponsored by Winner Area Chamber of Commerce, Tripp County and South Dakota Tourism.
Representatives from several businesses attended the seminar.
Kuck has spent the last 15 years working at Daktronics in Brookings.
Kuck is an expert in national brands and small business and focuses on helping customers achieve their goals.
Prior to joining Daktronics, the Nebraska native owned her own custom frame boutique.
Kuck talked about the habit loop and then showed ways to change a habit.
She noted persons should be more intentional with their habits. “Fifty percent of decisions are made spontaneously,” she explained.
Kuck noted that consumer behavior is tied to habits.
She said soft skills can lead to superior customer service and greater consumer loyalty.